SMART AUDIO for Athletes ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile apps, and other services (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Services.
1. Information We Collect
We collect information that you voluntarily provide to us when you register for an account, place an order, subscribe to our services, or interact with our content. This includes:
Personal Information: Name, email address, phone number, mailing address, and other contact details.
Payment Information: Credit card details, billing address, and transaction history.
Audio Information: Data related to custom audio content, including any personal information you choose to provide in the audio creation process.
Usage Information: Data on how you interact with our Services, such as device type, browser type, IP address, and activity logs.
2. How We Use Your Information
We use the information we collect to:
Provide and maintain our Services.
Process transactions and manage your orders.
Customize audio content based on the information you provide.
Communicate with you regarding your account, orders, updates, and marketing offers.
Improve user experience, monitor performance, and troubleshoot any issues with our Services.
Comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners and service providers to:
Process payments and handle transactions.
Deliver emails, notifications, and marketing communications.
Provide analytics and improve the performance of our Services.
Comply with applicable laws and regulations or in response to a legal process.
Our third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Encryption of sensitive data, such as payment details, during transmission.
Secure storage of information on protected servers.
Access controls and authentication protocols for our staff and service providers.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Retention of Your Information
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
You have the right to:
Access and Update: Request access to or correct your personal information.
Delete: Request the deletion of your personal data, subject to certain legal exceptions.
Opt-Out of Marketing: Unsubscribe from our marketing communications at any time.
Data Portability: Request a copy of your personal data in a structured, machine-readable format.
To exercise these rights, please contact us at support@mysmartaudio.com.